FAQs

Products

  • All of our products are made and packaged by hand and aim for perfection when creating all our products. All orders require up to 3 Business days (Monday - Friday) processing before shipping. Processing times can and will be extended due to world events or order volume increase. After processing is complete you will receive an email with your tracking number. Please allow an additional 2-3 days your tracking number to update.

  • Yes if you are located in London, United Kingdom. Please ensure that you select this option at check out. We are based in south London

  • If you are experiencing any type of breakout or skin reaction, please discontinue use immediately. Although our products are made with natural and organic ingredients, it’s still possible that you may be allergic to our ingredients or your skin is too sensitive to an ingredient.

  • We’re so sorry to hear about your package, once our packages leave our facility, we are no longer responsible for transit. If your package was lost or stolen, you must file a claim with Royal Mail.

    To avoid the inconvenience of lost or stolen packages, we suggest having packages shipped to your work address, if possible.

  • Due to the nature of our products and services & COVID-19 there are NO refunds, exchanges, or store credit. We do not accept returns or issue store credit based on buyers remorse. On a case by case basis, if management approves a refund or order cancellation a 15% restock fee will be applied.

  • You will be refunded. We have a high order volume and we can’t email every customer who inputs the incorrect shipping address.

  • If your package is returned to us, you will be notified via email. Depending on the condition of the product we may offer reshipment. We provide the following options:

    1.Refund your order total, minus shipping cost and a 15% restock fee.

    2. Schedule to have your order shipped again with additional shipping cost. *If product is still in good condition.

    During high volume times, reshipment may not always be available.

V Steam

  • Every day, women find relief from a long list of gynaecological health concerns by incorporating V Steaming into their lifestyle.

    V Steaming can help:

    • Regulate your cycle

    • Your cycle should be 28-30 days, with your period lasting 4-5 days. If this doesn’t sound like you, V Steaming may help.

    • Ease cramping

    • Prepare your womb for conception

    • You should take part in a steaming regimen for a minimum of 12 months under the guidance of a V Steam practitioner to cleanse your womb and prepare for pregnancy.

    • Ease symptoms of infections and uterine disorders

    Your V Steam practitioner can help identify the nature and triggers of your infections and uterine disorders. With a tailored plan using an appropriate steaming schedule and herbs, clear out irregular vaginal discharge to help ease uncomfortable infections, fibroids, endometriosis, PCOS, and more.

    Think you’re in good shape down there? V Steaming is still for you. Support your healthy cycle, postpartum recovery, and menopause with V Steaming.

  • PLEASE DO NOT STEAM IF:

    • You are pregnant (if you are actively trying to become pregnant do not steam during your ovulation period)

    • You have an Intrauterine Device (iud)

    • Have an active internal infection or fever

    • Menstruating or have a open wound or blister

  • It is completely up to you! Some women choose to do it as a weekly self care practice, before and a few days after their bleed otherwise known as inter-menstrual. While some women choose to steam at a particular place in their cycle that they feel is most supportive for them, some women choose to do it every so often as apart of intimate self care. I encourage you to have a play around with different times of the month and see what works and feels right for you, listening to your bodies rhythmic changes throughout your monthly cycle. If you have a specific issue that you'd like to treat using a V Steam, do get in touch via phone or email.

  • Physical response: It is likely you will feel more relaxed, refreshed and rejuvenated after a V Steam session. You can sometimes feel some slight cramping afterwards -this is normal and a part of your uterus and connected organs responding to the cleansing and balancing qualities of the herbs.u

    Emotional response: You may feel things working differently within your bioenergy field, notice emotions arising over the hours and days that follow. As with any sauna detox you are naturally cleansing toxic chemicals like carcinogens, Parabens, heavy metals that pollute the air we breathe out of your physical body through your skin, but emotional build-up known to us as hormone imbalances, and cellular memory trauma are also stowed away in the spiritual body- and will be released from your cellular body. You may feel like you are detoxing and letting go, leading you to reflect and relearn the wisdom your body is showing you. I advise you to continue to take it easy and drink lots of water to assist your body in flushing.

  • Yes, V Steaming may increase libido and enhance sexual sensation. On an emotional psychological level, the very act of doing a vaginal steam imbues feelings of intimate self-care. Simply by giving yourself the space to nourish and relax will inspire profound feelings of self-love, confidence, and feminine embodiment. This self-honoring and empowerment ripples out into other parts of a woman’s life, the renewed vitality and sense of self can have great implications for a your sex life.

    On the physiological level, Vaginal Steaming increases circulation and increases vaginal moisture, which is known to enhance pleasure! Physically, the soft sensation of the steam can be arousing and the vulva and vagina is lubricated, which can be a turn on, activating a woman’s somatic sexual energy flow.

  • First things first, we have modern science and medicine to thank for so much and we can be deeply thankful that we can see holistic and indigenous medicine is becoming more socially acceptable and integrated into the Western World, and that new pathways are being formed between both worlds. Because, of course, they both have an immense amount of value.

    We are not in a position to recommend anything over a highly trained medical professional, nor to recommend that steaming is the only antidote to an issue you may be facing. If in any doubt, it’s best that you do contact a medical professional.

    What many medical professionals won’t be aware of is the vast array of anecdotal evidence from various research studies that convey the impact this practice has on so many women across the world over time. Medicine women and birth workers in indigenous cultures (still practicing today) have been passed on this wisdom and knowledge for thousands of years. Do you really think they would have kept on passing this wisdom on if it rendered no benefit? To completely deny ancestral wisdom is hugely dishonouring of those that came before us and the years of wisdom and lived practice they have.

  • The anus, vaginal opening and urethra are in close proximity on the perineum and so the herbal steam can be used to support other perineal discomforts such as haemorrhoids.

Waxing

  • A deposit of £60 is required if your service is over £90. Your deposit will go toward the total costs of your services. In the event of a no call/ no show, you will forfeit your deposit. DEPOSITS ARE NON-TRANSFERABLE AND NON-REFUNDABLE.

  • appointments must be cancelled or rescheduled 72 hours prior to your scheduled appointment. Any appointments cancelled within 72 hours will incur a charge of 100% of the total cost of services & you will need to book again.

  • All minors, 16 or younger, must have parental consent to be serviced.please contact me in regards to this matter.

  • I have years of education, training and EXPERIENCE that contributed to the level of skill, professionalism and efficiency I have achieved. I buy quality wax and products to ensure the best possible results. My wax, products, linens and implements are all clean and/or sanitized properly. I offer expert service and advice. I actually care about my clients. I am a black female-owned business & I’m very passionate about my business & results. Also, be aware that other beauty salons focus on profit, not on customer service or providing the best service possible.Other wax salons offer a factory-like environment typically where speed is valued over efficiency/quality.

  • NO. I need to direct my full attention to your service. I also need to be able to focus on educating you about what I’m doing and why, the positioning you need to be in, your aftercare, etc. You need to direct your full attention to what is happening and what I’m directing you to do. Having a friend in the room can also be more embarrassing than you bargained for and may cause you to be uncomfortable.clients tend to behave more immaturely when I allowed a third party into the room. Your service is not for entertainment. I will allow mothers in the room when my client is underage or nervous, but that’s it. This policy is based on experience and I will not make exceptions.

    On the physiological level, Vaginal Steaming increases circulation and increases vaginal moisture, which is known to enhance pleasure! Physically, the soft sensation of the steam can be arousing and the vulva and vagina is lubricated, which can be a turn on, activating a woman’s somatic sexual energy flow.

  • No. My technique and type of wax actually perform better with longer hair.

  • Some clients find that taking an ibuprofen before their treatment helps a little. Also, allowing the hair to grow a little longer than the required ¼ inch can help a little by reducing the amount of times we need to go over the area. Once you’ve begun waxing, the one thing you can do to reduce the pain is to STAY ON SCHEDULE with your appointments.

  • You may notice a small amount of growth after a week or so. It can take up to four treatments for your hair to get into a growth cycle that gives best results. We recommend waxing every 4 weeks to maintain your smooth appearance.

  • Every person has a different pain threshold and also experiences waxing differently, however if you maintain your waxing regularly, most find it easier as the hairs become thinner, lighter and more sparse after a few treatments. If your pain threshold is particularly low, a couple of Nurofen tablets half an hour prior to treatment tends to reduce pain.

  • Absolutely! I do require that you wear a tampon for sanitary purposes this is available when you come in. Also be aware, due to hormones, your service may be more uncomfortable during this time. It’s not an absolute, but a definite possibility. Some people notice no difference during their cycle while others report a huge difference in pain/discomfort.

  • To keep the waxed area clean and avoid heat & friction during the next 24 hours. This means:

    • No hot baths or showers (warm water only)

    • No saunas, hot tubs or steam treatments

    • No tanning (sunbathing, sun beds or fake tans)

    • No sport, gym, work or other exercise

    • Avoid scratching or touching the treated area with unwashed hands

    • Avoid swimming in chlorinated pools

    • Do not apply deodorants, body sprays, powders, lotions or other products to the area, other than those recommended by your therapist

    Please note: Some slight soreness, small bumps & redness are common & perfectly normal temporary reactions, particularly if this is your first wax.These symptoms should subside over 24-48 hours. If you experience persistent redness or irritation, or if you have any questions, please do not hesitate to message me.

If you can’t find the answer you’re looking for then please get in contact with with me via the contact form or email me on baddiebeautylimited@gmail.com